Schedule of Rates - West Virginia Network

Virus/Spam Filtering

< 200 accounts	$1,000 per year
200 - 8000 accounts	$1,500 per year + $1.00 per account per year
> 8000 accounts	Negotiable

Please see WVNET’s Virus/Spam Filtering page for more details.

Internet Access and E-mail

Statewide Internet Communications Links
Internet Access Fee	$4.89/MB/month
POP E-mail Account	$2.00/month/account

Includes virus and spam filtering and personal web space. Individuals billed annually.

Enterprise mail services come with IMAP and Web based access including virus and spam filtering. The web interface can be branded with the institution’s logo, etc.

LISTSERV®

WVNET is proud to provide LISTSERV® service, the industry standard email list management software. This takes the hassle out of your email communication by managing all of your subscriptions, sign-offs, and bounces with email best practices. Management can be done from a web browser or by issuing commands directly to the list through email, for both list owners and subscribers. WVNET also provides documentation and additional support through our OZ ticketing system, our Network Operation Center staff, and LISTSERV® administration staff for those difficult to resolve issues.

The pricing structure below is for each separate listserv®.

Initial Setup Fee	$25 (one-time)

Subscribers	Cost (per year)
< 100	Free
100 - 500	$25
501 - 1000	$50
1001 - 2500	$75
2501 - 5000	$100
> 5000	$150

If you would like to create a LISTSERV® list or if you have any questions, please contact our Network Operations Center (NOC) at 304.293.5192 ext. 248 or wvn-operations-l@listserv.wvnet.edu.

Caching Services (URcast Pricing)

Base Services
Student Cost	$5.95/student per year
Initial Setup Cost & Training Including but not limited to: VM setup and configuration Server setup and configuration (LAN and/or WAN) Gateway setup and configuration ^*Please note: Additional costs will be reimbursed to WVNET for mileage, meals and lodging. These costs will not exceed the current state limits for consulting and training.	$1,000
Helpdesk Teacher & Student Support	$1,000

Optional/Additional Services
Standardized Test Caching	$1.50/student per year (when available)
Managed Services	$180/year
Hosting Services	$180/year
Remote Monitoring	$180/year
Backup Services	$180/year
Fast Hardware Replacement (Caching Server & Appliances only)

OZ Problem Management

Customized OZ Problem Management System
Institution Setup	$600
No. of Supporters	Monthly Fee
1 - 5	$100
6 - 15	$150
16 - 25	$200
26 - 50	$250
51 - 99	$300
> 100	$300 + $2.00/supporter over 100

Address Cleansing

Unlimited local address cleansing
Includes processing time, setup procedures, consulting costs	$500/year

Loading cleansed addresses back into Banner is included.

Address data from any source can be cleansed.

Additional charges for change of address and suppression services
Local (WVNET) cleansing services	$4.75 per 1000 records
Remote (NCOA) cleansing services	$7.25 per 1000 records
Suppression services optional	Contact for pricing

Backup Services

Tivoli Storage Management Remote Backups
Minimum Monthly Charge	$15 per month
Per GB	$0.25/month

30 day free trial available.

Please see WVNET’s Remote Backup page for more information.

Conference Management

Conference Management Software, Consulting, Support
Cost based on requirements

Various levels of customization of web-based conference management software developed at WVNET is available for conference registration and secure payment, session scheduling, building programs and proceedings, etc. Also available is assistance with conference management, such as working with vendors, arranging sponsorships, room scheduling, etc. Call to discuss your requirements.

Blackboard 9 Hosting

WVNET Blackboard Hosting Features w/ Premium Support
Feature	Included	Notes
Secure Data Center
24/7 Network Security Monitoring
24-hour Operations staff
UPS/Generator
Course Archiving	24 months
Storage in GB	1000	Overages billed at standard storage charges
Shared Test System/Sandbox		Shared by all Bb Learn 9 hosted customers
Production System		For Course Delivery
Streaming Media (MEDIAL)^*		Includes Big Blue Button and a Terabyte of additional media storage.^*
System troubleshooting	Outages/defects
System administrator training and extended troubleshooting^*	Up to 30 hrs per term
Instructional design and course migration support^*	Up to 30 hrs per term	Additional support at published rates^**
Building blocks^*	2 building blocks installed per term	Additional support at published rates^**
Banner SIS integration^* (hosted at WVNET)	Up to 20 hours	Additional support at published rates^**
Banner SIS integration^* (not hosted at WVNET)	Up to 20 hours	Additional support at published rates^**
Student and Faculty 24/7 HelpDesk^***		Assistance available by phone, web, or e-mail

Integrating Blackboard with Banner
For institutions hosting Blackboard at WVNET	$3,600/year
For institutions not hosting Blackboard at WVNET	$4,608/year

^* Big Blue Button and MEDIAL Streaming Media are part of the Digital Learning Resource Package (DLR), an a la carte Support.

^** Published consulting rates currently $85/hour. Course migration assistance from other LMS software not included in basic support, but can be arranged at the hourly rate. If additional assistance is required due to volume of services, increased rates may apply.

^*** Faculty HelpDesk does not include assistance in designing courses. Some faculty support services may not be available after normal business hours unless prior arrangements are made. Blackboard software maintenance is not included.

Multimedia Conferencing

Video Conferencing

WV Higher Education Institutions and State Agencies
Point-to-Point Multiple Conference Unit (MCU)	$0.25/port per minute
Gatekeeper Policy Management Updates	$5.00
Off Net Charges	$0.25/port per minute

Audio/Web Conferencing

Audio Conferencing	$0.06/minute
Web Conferencing	$0.14/minute

Please contact the WVNET HelpDesk at 1-800-253-1558 for more information and to setup an account.

BigBlueButton Web Conferencing

BigBlueButton is an open source web conferencing system that allows customers to deliver a high-quality learning experience to remote students. Some, but not all, features are:

The ability to record lectures
Annotate a presentation
Share your desktop for students to see
Use a webcam and microphone for interactive discussions
Upload and page through documents such as Powerpoint and PDF
Interactive whiteboard
Polling
Chat

In addition to the features listed above, any number of users can join your room and your sessions can be recorded live, shared, and played back at any time.

If you have any further questions regarding BigBlueButton as a stand-alone service, please contact us at bigbluebutton@mail.wvnet.edu.

BigBlueButton as a standalone service

$2/month per user + storage at $0.20/GB

Web Hosting

WVNET offers three distinct tiers of options when it comes to your Web Hosting needs. Please see the chart below for details.

Love our support but don’t need the hosting? Not a problem! WVNET can provide our legendary 24/7 support for your website, even if you don’t host it with us. The cost of this service is negotiated based on our assessment of the time and effort required. Call today for a quote!

	Basic	Upgraded	Premium
Unlimited Disk Space¹
Shared Hosting
Dedicated Virtual Machine
Site Install/CMS Configuration²
Content Migration³	up to 5 pages	up to 10 pages	up to 20 pages
WVNET Sub-domain
Custom Domain³
Removal of WVNET Branding
Daily Backups
Unrestricted Cloud Storage
Regular CMS/Plugin Updates⁴
FTP Access
24/7 HelpDesk
Annual Billing Option
ADA Compliance Audit (Sec. 508)
Technical Handoff + Training
Optimum Speed + Performance
	$25/month	$105/month	$205/month

^{1 Subject to Acceptable Use Policy}
^{2 Currently supporting WordPress, Drupal}
^{3 Additional fees may apply}
⁴^{Supported CMS/Plugins only}

Domain Name Procurement & Management

WVNET can acquire and manage domain names. We obtain domain names and handle the setup and management in a DNS server, connecting your domain name with web, email and other services. Once it is in place, we can help you to keep your domain name renewed each year and make changes as needed

Prices for domain names vary, but on average
.gov domains	$400
.edu domains	$40
.com, .org, .net, etc. domains	typically $20 or less

Note: .gov and .edu domains require documentation to verify your eligibility.

For non .gov/.edu domain names we acquire, there is a $50 one-time surcharge. For .gov/.edu domain names, we charge our standard consulting rate for setup.

If we manage the domain for you, there is a $25 management fee plus domain name renewal cost for each subsequent year.

Website Development & Support

Our dedicated developers and UI/UX experts can work with you on your website design, development, or website support needs. We can assist your organization or institution in creating a new site or simply helping you manage your current website.

With over 20 years of experience in the web design and development field, WVNET’s developers incorporate industry-standard best practices that are W3C compliant and meet ADA Section 508 Accessibility requirements.

Contact us today for more information.

	Features	Prices
Clone an existing site into WordPress^*	up to 5 pages	$500
	up to 10 pages	$1250
	up to 25 pages	$2250
	more than 25 pages	Custom Quote
Custom Website Design^*		$1000 and up
	removal of WVNET branding	+ $150
Custom Logo	w/ attribution	$1000
	unrestricted use	$1500

^* Does not include hosting; please refer to our Web Hosting rates for details.