OZ Problem Tracking System

OZ is a comprehensive problem tracking system that turns chaos into clarity. Built and maintained by WVNET, this hosted solution helps organizations track, manage, and resolve tasks with confidence.

• Track every task from initial report to final resolution
• Monitor progress in real-time
• Generate detailed activity histories
• Document solutions for future reference

• Assign and route tasks to the right team members
• Set priorities and deadlines
• Coordinate multiple teams efficiently
• Keep everyone aligned on current priorities

• Clear ownership of each task
• Documented communication trails
• Time-stamped activity logs
• Performance tracking and reporting

• Need to manage multiple concurrent projects
• Want to improve team coordination
• Require detailed tracking of work progress
• Value accountability and documentation
• Seek to prevent issues from being overlooked

• Intuitive ticket creation and management
• Customizable workflow routing
• Automated notifications
• Comprehensive reporting tools
• Secure, hosted environment
• Regular backups and maintenance
• Technical support from WVNET

OZ transforms how organizations handle daily operations. From IT departments tracking support tickets to facilities teams managing maintenance requests, OZ adapts to your specific needs while maintaining a clear record of all activities.

Transform your organization’s task management with OZ. Contact WVNET today to schedule a demonstration or learn more about implementation options.