Customer Stories

New River’s IT Response to the Pandemic Like many colleges and universities, since March 2020, New River Community and Technical College has been working and delivering services remotely.  This sudden change required us to quickly identify services not yet available to students and remote workers so we could modify these services to make them available for remote users.  While this sounds simple enough, it required a good deal of effort to modify several services while

The Fall 2020 semester marks West Virginia’s Remote Online Collaborative Knowledge System (WVROCKS) ninth year of service to institutions of higher education in the State. The WVROCKS portal delivers quality online courses to Regents Bachelor of Arts (RBA) and Board of Governor’s (BOG) degree students from eight different institutions: Bluefield State College, Concord University, Fairmont State University, Marshall University, Shepherd University, BridgeValley Community & Technical College, Southern Community & Technical College, and West Virginia Northern

First2 Network (First2) is an expanding group of people and organizations across West Virginia that seek to improve Science, Technology, Engineering, and Math (STEM) persistence among rural, first-generation, and other underrepresented STEM students. As many as 7 in 10 first-generation students leave a STEM major within two years. First2 is working to change that. What started out as a pilot project in 2016 to provide rising college freshmen with early exposure to STEM research, has

The service that the Morgantown Area Meals on Wheels provides is vitally important year-round, but especially during this period of social distancing. Their network of volunteers prepares and delivers an average of 115 fresh and healthy meals each day to clients throughout Morgantown and the organization has experienced an increase in meal requests due to Covid-19. Thankfully they have had 20 new volunteers  help out with the daily deliveries. In addition, a number of community partners

As part of spring prep week 2020, Glenville State College offered a face-to-face “Applying the Quality Matters Rubric” course.  Prior to the start of each semester, Glenville State College offers a prep week to ready and inspire its faculty. This was Glenville’s first time hosting a face-to-face Quality Matters (QM) workshop.  Dr. Roxann Humbert facilitated the four hour course.  Since joining in the summer of 2017, Glenville has embraced QM with over 60 percent of