RESOLVED: Circuit Provider Outage impacting network in parts of WV

UPDATE 3/9 7:47 AM: AEP successfully completed repairs and all circuits were active by approximately 11:00 PM 03/08/2024. A 2000-foot section of cable needed to be replaced in a rural area of WV that required technicians to physically climb poles and use tents for splicing instead of typically utilized machinery. The repair efforts impacted multiple circuit providers beyond those we utilize but all current operations have returned to normal. If you continue to experience issues, please contact the WVNET Help Desk for assistance.

WV Office of Technology Maintenance

The State of WV Office of Technology will be performing emergency maintenance on the UPS that powers the Data Center at the Capitol Campus Building 6 Room B110. This maintenance will be performed on 07 March 2023 after 1:00 PM. While loss of power is not expected to happen, there is a potential for this to occur that may affect connectivity for some customers. Please contact the WVNET Help Desk if you experience any issues.

Connectivity Update – Issue has been resolved. 

As of 4pm, the issue has been resolved. Work will continue but should not create latency nor outages. We will be monitoring the situation in the South and working with WVOT and K12 to confirm the issue doesn’t return.

CALL FOR PANELISTS!

The Call For Presentations deadline is fast approaching! We are looking for individuals to participate in panel discussions on the following topics: Would you be interested in participating in a panel discussion? If so, drop us a line! Panel discussions aren’t the only way to participate— we are still recruiting for our concurrent session tracks. We are looking forward to seeing you in Morgantown in July!

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