Our Spring 2024 Newsletter

In This Issue UPdate From the Executive Director! As the academic year draws to a close, we eagerly anticipate the arrival of summer’s warmth and a chance to spend some time with our families.  And while summer vacations are on the horizon, we remain vigilant in addressing several ongoing challenges.   Our team continues to closely monitor the turmoil that has been seen in the FASFA (Free Application for Federal Student Aid) process and are working with our schools to implement the appropriate application updates as they become available.  Artificial Intelligence (AI) is another key component that requires scrutiny as it…

Security Hints + Tips — Pretexting

Pretexting is when the bad guys create a false scenario using a made-up identity or pose as someone you know. They can even pose as employees of bank or credit card companies to manipulate you into divulging personal or sensitive information. How it Works: Common Tactics of InfluenceThe bad guys will try to persuade you into giving them sensitive information. Oftentimes, the information that they need is not specific to your organization. Below are examples of two common tactics used to influence victims in pretexting scenarios: Pretexting with AuthorityYou receive a call at work from someone demanding immediate assistance. They…

Security Hints + Tips

Don’t Be Fooled by Workspace Tools Many organizations use platforms such as Microsoft Teams, Google Drive, or Zoom to stay connected. Unfortunately, these trusted communication tools can lead to a false sense of security. Just like with traditional email, bad guys can use these platforms to launch a cyber attack. Below are three examples of how cybercriminals use these platforms for phishing—and what you can do to keep your organization safe Lurking Recently, a cybercriminal gained access to an organization’s Microsoft Teams channel, which is similar to a group message or a chat room. The scammer lurked in the channel…

RESOLVED: Circuit Provider Outage impacting network in parts of WV

UPDATE 3/9 7:47 AM: AEP successfully completed repairs and all circuits were active by approximately 11:00 PM 03/08/2024. A 2000-foot section of cable needed to be replaced in a rural area of WV that required technicians to physically climb poles and use tents for splicing instead of typically utilized machinery. The repair efforts impacted multiple circuit providers beyond those we utilize but all current operations have returned to normal. If you continue to experience issues, please contact the WVNET Help Desk for assistance.

WV Office of Technology Maintenance

The State of WV Office of Technology will be performing emergency maintenance on the UPS that powers the Data Center at the Capitol Campus Building 6 Room B110. This maintenance will be performed on 07 March 2023 after 1:00 PM. While loss of power is not expected to happen, there is a potential for this to occur that may affect connectivity for some customers. Please contact the WVNET Help Desk if you experience any issues.

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