Customer Spotlight: First2 Network
First2 Network (First2) is an expanding group of people and organizations across West Virginia that seek to improve Science, Technology, Engineering, and Math (STEM) persistence among rural, first-generation, and other underrepresented STEM students. As many as 7 in 10 first-generation students leave a STEM major within two years. First2 is working to change that. What started out as a pilot project in 2016 to provide rising college freshmen with early exposure to STEM research, has turned into a National Science Foundation (NSF) Inclusion Across Communities of Learners of Underrepresented Discoverers in Engineering and Science (INCLUDES) grant funded initiative. In September…
Customer Spotlight: Morgantown Area Meals on Wheels
The service that the Morgantown Area Meals on Wheels provides is vitally important year-round, but especially during this period of social distancing. Their network of volunteers prepares and delivers an average of 115 fresh and healthy meals each day to clients throughout Morgantown and the organization has experienced an increase in meal requests due to Covid-19. Thankfully they have had 20 new volunteers help out with the daily deliveries. In addition, a number of community partners have stepped forward with donations of food and funding. “The new volunteers have been a blessing, as many of our regular volunteers fall in the more vulnerable…
Tech Tip: How to Prevent “Zoom-Bombing”
Zoom-bombing is the term for when individuals “gate-crash” Zoom meetings. These uninvited guests share their screens to bombard real attendees with disturbing pornographic and/or violent imagery. Most of these are perpetrated via publicly available Zoom links; however, not all depending on your settings. Here are ways to protect you and your guests from falling victim. Read more about what you can do to protect yourself here: https://security.berkeley.edu/resources/cybersecurity-and-covid-19/settings-preventing-zoom-bombing Tips courtesy of Zoom and UC Berkeley
Customer Spotlight: E-Learning at Blue Ridge CTC
The E-Learning department at Blue Ridge Community and Technical College hosted its tenth successful Welcome Back Week in January 2020. The department’s e-learning support awareness program was started in the fall of 2016 to educate students about the support options for Blackboard and online learning while on campus. During the first week of classes each semester, E-Learning sets up a table in the café area on campus to serve as a one-stop shop for login assistance and Blackboard support. In addition to offering on-demand support at a convenient location for students, E-Learning chooses a campaign theme for each Welcome Back…
Customer Spotlight: Quality Matters at Glenville State College
As part of spring prep week 2020, Glenville State College offered a face-to-face “Applying the Quality Matters Rubric” course. Prior to the start of each semester, Glenville State College offers a prep week to ready and inspire its faculty. This was Glenville’s first time hosting a face-to-face Quality Matters (QM) workshop. Dr. Roxann Humbert facilitated the four hour course. Since joining in the summer of 2017, Glenville has embraced QM with over 60 percent of faculty completing a workshop. The workshop generated positive feedback from faculty. They felt Dr. Humbert was an excellent and very knowledgeable facilitator. They enjoyed the…